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Display

My bike or display is not turning on

One of the most common issues with the bike not turning on is a very empty battery. Please charge your battery for a couple of hours and put the battery in. Press the display for five seconds and wait for the bike to turn on. If this is still not

I'm missing information like SoC (State of charge) or speed on my display

This can indicate an issue with your Enviolo not passing the correct information. To troubleshoot this, -Turn your Veloretti Electric off and unplug the cable that is connected to your Enviolo device. - Put the plug back in (be careful because these

My display is damaged

The display is divided into two parts, the front panel and computer with LCD screen. If the front panel is damaged please contact our Customer Care. If the computer part with LCD screen is damaged please take some photos and get in contact with our