Battery
My battery button is not showing any lights
Are there no lights showing after pushing the button? This could indicate the battery is completely empty and needs to be charged. Please charge the battery for a couple of hours to see if the button lights are coming on. Make sure to double-check
Battery does not charge
A battery that does not charge can be caused by a charger that is not functioning properly. The charger has two lights that show the charge status. Orange: Charging needed, battery not full Green: The battery is completely full No lights when plugged
What do the lights mean on the Battery button
The basic functionality of the button lights is to indicate the State of Charge (SoC). The SoC has the following colour indicators: Blue steady light: Fully charged Green steady light: Medium charged Red steady light: Low on charge Red flickering
What do the lights mean of my charger?
The charger has two lights that show the charge status. Orange: Charging needed, battery not full Green: Battery is completely full
My battery range seems very low
Electric One. The battery in the Electric bike has a charging time of around 7 hours and mainly shows a range between 60-120 km. The range of the battery can be influenced by things as:. The more is at play, the more the range will be decreased. Also
Battery accident - Dropped
If the battery falls to the ground or is exposed to a blow or similar event, do not continue to use the battery, take it to your retailer to examine. Do not touch a leaking battery. Leaking electrolytes can seep into the skin and cause discomfort. If
Battery accident - My battery or charger gets extremely hot
Contact emergency services in case of fire or smoke, after that contact our customer care team. It is possible for the battery to cause a fire, explosion or hazard if the battery is connected to an incompatible system. Do not open, disassemble or pie