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What kind of insurance do we offer in our Premium plan?Updated 10 months ago

In collaboration with our partner Qover, we offer special insurance for our Electric bikes only. 

This yearly insurance policy covers theft and damage caused by accidents, vandalism, flooding, fire, and other external factors. 


Theft insurance 

If your bike is stolen, your bike can be replaced with a new one or Qover can reimburse you. Qover will also reimburse you for damage caused by attempted theft. 


Material damage insurance 

Your bike is covered against damage resulting from accidents, vandalism, flooding, fire, and other external factors. Qover will reimburse you for the cost of repairs after applying the excess. 


Roadside assistance (NL only) 

If your bike becomes immobilised on a road accessible to our breakdown and towing service, we will come to your aid. Qover can organise: 

- Roadside assistance and towing 

- Child return/guidance 

- Flat tyre assistance 

- Assistance in the event of loss of keys to the padlock or a locked padlock 

- Assistance to the insured during a transfer


Insurance overview per country:

CountryTerms and conditionsIPID
Netherlands
T&C Netherlands (NL)
IPID Netherlands (NL)
T&C Netherlands (EN)IPID Netherlands (EN)
BelgiumT&C Belgium (NL)IPID Belgium (NL)
T&C Belgium (FR)
IPID Belgium (FR)
T&C Belgium (EN)IPID Belgium (EN)
GermanyT&C Germany (DE)IPID Germany (DE)
T&C Germany (EN)IPID Germany (EN)



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