To make sure you are covered by your Veloretti x Qover premium insurance policy, please make sure of the following: 

• Your contract must be activated through the means of the activation link shared by Qover. 
• In the event of theft, you must report it to the police or judicial authorities within 24 hours. 
• You must submit a copy of the police report to us at the time of the loss. 
• You must notify the claim as soon as possible after the incident and within 8 days of becoming aware of it. 
• You must attach your bike by the frame using an agreed lock, either ABUS BORDO (Security 10 or higher), ART (category 2 or higher), FUB (category 2 wheels or higher), or Sold Secure Silver (or Gold) to a fixed point (e.g. bike rack, post).