My City bike or Kids' bike rear wheel is not mounted straightUpdated 2 years ago

To adjust your rear wheel on your City bike or Kids' bike, you can follow the instructions below, or have this done at a professional local bike shop.

• Open the two big nuts on your rear wheel axle, so you can turn the two smaller nuts on the back of the frame that moves the wheel. 
• By tightening the nuts the wheel is going to the back and by loosening it will go forward. 
• You have to adjust it to a straightened position. 

If you have questions, please contact our Customer Care.