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My City bike or Kids' bike rear wheel is not mounted straightUpdated 10 months ago

To adjust your rear wheel on your City bike or Kids' bike, you can follow the instructions below, or have this done at a professional local bike shop.

  • Open the two big nuts on your rear wheel axle, so you can turn the two smaller nuts on the back of the frame that moves the wheel. 
  • By tightening the nuts the wheel is going to the back and by loosening it will go forward. 
  • You have to adjust it to a straightened position. 

If you have questions, please contact our Customer Care.

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