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Gears and/or breaks

My City bike or Kids' bike brakes need to be adjusted

To install or adjust your brakes, watch our YouTube channel with tutorials. The brakes are the most important part of your bike, so if you're not 100% sure we do recommend you get this done professionally at a bike shop.

My gears don't shift (smoothly)

Our instruction videos on our YouTube channel help you fix the majority of gear-related issues with your Veloretti City bike. Need more help? Please reach out to our Customer Care at +31 (0) 20 2611433 or via email at [email protected].