What are the delivery times?
For the latest delivery times please check the information under the preferred bike color.
Delivery
For the latest delivery times please check the information under the preferred bike color.
Delivery costs are applied per bike in the order.
Unfortunately, you cannot pick up your online order at our Brand Store.
Electric bikes As we focus on building Veloretti, we're just delivering Electric bikes to the Netherlands, Germany and Belgium for now. Follow us on Instagram or subscribe to our newsletter so you can see when we open to more countries in future
Electric bikes ELECTRIC TWO (Pro & Lite) The Electric Two will arrive 85% assembled. All you need to do is unpack and mount the pedals, the front wheel with the front fender, and additional accessories.
If the status of your track and trace hasn’t changed after five business days, please contact Customer Care. We will get in touch with the transport company in order to open an investigation. Please note that investigations might take a few days
Please take photos of the damage and send them to our Customer Care within two days. It's possible that only the box was damaged in transit, not the bike itself. You can remove the bike from the box and inspect it. If the bike is damaged, please